FAQ,s
GiftKosh offers a wide range of customized gifts, corporate gifts, and awards & recognition products, including photo albums, mugs, frames, calendars, gift hampers, trophies, and certificates.
Most of our products are customizable. Product pages clearly mention whether customization is available. Corporate and award products may also be customized in bulk.
Simply select your product, upload the required images or text, and place your order. Please ensure all customization details are correct before checkout.
Once an order is confirmed and processing has begun, changes or cancellations are not possible, especially for customized products.
🛍️ Orders & Customization
Orders are usually processed and dispatched within 3–7 business days. Delivery timelines may vary depending on your location.
Yes, GiftKosh currently delivers products across India.
Once your order is shipped, you will receive tracking details via email or SMS.
🚚 Shipping & Delivery
No. Customized or personalized products are non-returnable and non-refundable, unless they are damaged or defective.
If your product arrives damaged or defective, please contact us within 48 hours of delivery with photo or video proof. After verification, we will offer a replacement or refund.
Approved refunds are processed within 7–10 business days to the original payment method.
🔄 Returns & Refunds
We accept secure online payments through trusted payment gateways including debit cards, credit cards, UPI, and net banking.
Yes. All payments are processed through secure third-party gateways. GiftKosh does not store your card or payment details.
💳 Payments & Security
Yes. We offer corporate gifting solutions and bulk orders for businesses, events, and employee gifting.
Please contact us directly via email or phone for bulk pricing and customization options.
🏢 Corporate & Bulk Orders
You can reach us using the details below:
Email: info@giftkosh.com
Phone: +91 88174 27651
Address: Gwalior – 474001 (Madhya Pradesh), India